Two Vulnerable Senators Boost Re-election Hopes Through Constituent Services

By Sam Barron | Thursday, December 25, 2025, 10:28 p.m. EST

Sens. Susan Collins, R-Maine, and Jon Ossoff, D-Ga., are two of the most vulnerable senators seeking reelection in the 2026 midterm elections.

A new report details how they may be bolstering their reelection bids by providing strong constituent services. Justin Juray, who runs a Maine bowling alley that was the site of a mass shooting killing eight people, told the outlet Collins’ office helped him with tax and insurance issues, including securing a disaster relief loan.

“I know that I have had an impact,” Collins said in the report. “It’s extremely satisfying … when we’re able to solve a problem for an individual.”

John Curry, who runs a Georgia coffee shop, told the outlet he was drowning financially after the COVID-19 pandemic and called Ossoff for help. The Georgia senator connected him with the IRS, and he soon received a $126,000 payment from a federal program to keep his business afloat.

Ossoff stated he wants constituents “to experience a level of responsiveness and accountability and concern they have never felt before.” He added that while many in Congress focus on fame or viral content, “that’s just not my approach to the job.”

After taking office, Ossoff brought an executive from Delta Air Lines to speak to his staff about customer service. Both Collins’ and Ossoff’s state offices employ caseworkers dedicated to helping constituents, though other staffers often step in to assist.

Collins is running for a sixth term in a state that voted for Vice President Kamala Harris by seven points in 2024, while Ossoff is seeking re-election in a state that supported former President Donald Trump by two points. The Cook Political Report rates both races as “toss-ups.”

Juray, a registered Democrat, told the outlet he leans toward supporting Collins due to her assistance with his business. Republican operative Brian Robinson praised Ossoff’s staff during an April radio appearance, calling their constituent services “second to none.”